We’ll AI automate your actionable customer insights so you can focus on boosting product impact. In less than 5 mins.
Powering the world’s best product & customer teams
Always listening. Always clustering.
Reduce time to actionable AI insights from weeks -> 0.768s.
Connect your live feedback sources or upload a CSV. Explore your automated insights and invite your team.
We automatically cluster your feedback into fastest growing trends, auto-refreshed in real-time.
We automatically identify feature requests & issues in your feedback.
We automatically surface similar requests & issues reported by other customers.
Prioritise trending requests & issues by customer revenue.
Sync your CRM and Support tooling and filter insights by region, persona, lifecycle, industry & more.
Track requests & issues per company and user. Be proactive in customer acquisition and churn prevention.
Drive more revenue
Track customer requests that are linked to deals and proactively close the loop with customers on release.Speed up your sales cycle
Understand if customer requests and issues are being solved so you can progress deals faster.Close more deals
Uncover testimonials and best practices from similar customers to close more deals, faster.
Increase expansion
Track customer requests as they’re progressed and proactively close the loop with customers on release.Reduce churn
Understand which customers are churn risks, their requests and issues, and take preventative action.Improve QBRs
Show customers you’ve heard them by playing back their requests and issues and proactively updating on what your teams are doing about them.
Improved positioning & messaging
Analyse how customers talk about the value of your product and level-up market-leading positioning & messaging.Improved Product & GTM enablement
Understand top sales objections, deals lost, customer questions, churn risks and support issues to level-up enablement for GTM teams.Customer testimonials
Instantly uncover testimonials and positive feedback for customer success stories.
Reduced support costs
Understand top trending support issues that are frustrating customers and a cost to support. Make easier cases to product teams to prioritise solving them.Investigate top issues
Drill-down to investigate top trending issues and segment to answer critical questions in seconds.Improved customer experience
Understand top customer experience issues and close the loop with each design iteration.
Faster discovery
Understand top customer problems and drill-in to investigate. Reduce time to insights from weeks to milliseconds.Validate solutions
Validate your solutions are in-line with customer needs to ensure they’re successful, faster.Better customer experience
Understand top customer experience issues and close the loop with each design iteration.
Grow Adoption
Validate upcoming initiatives, investigate problems and measure success of releases so you can prioritise what matters.Reduce Churn
Instantly understand why customers are churning and which customers are potential churn risks.Increase Revenue
Understand customer requests and issues that are revenue-driving and why you’re losing deals.
Search for problems and features. Sauce AI generates your insights on-the-fly.
Monitor problems and features you care about by saving views that can be shared across teams.
Enable automated digests directly to Slack channels. Unlock visibility of customer insights for your teams.
Add custom tags to segment insights and communicate to your teams.
You can rest assured that your data is safe with us. Trust Centre
Sauce is committed to meeting SOC2 standards for strong security and reliability.
Use Okta or Google SSO to sign up and login securely with your teams existing credentials.
Sauce is committed towards full compliance with GDPR, enhancing data privacy and security for EU citizens.
Our team has 20+ years experience at world-leading companies Atlassian, Amazon, SafetyCulture, TripAdvisor.
Feedback analysed
Hours saved
Customers heard
SlackFeedback channels | Form
ZapierFeedback from any source
IntercomSupport tickets | Attributes
ZendeskSupport tickets | Attributes
SalesforceCustomers | Feedback
HubspotCustomers | Notes
JiraFeedback | Delivery
LinearDelivery
Import CSVs of any surveys or historical data and unlock automated insights in less than 60 seconds.
Sync an entire channel or manually push any message for automated analysis.
“We transitioned our product management, design, success and support teams from ProductBoard to Sauce. Previously our teams were forced to manually review tag feedback which they never had time for, and our customer teams complained that their "feedback went to die." Now, Sauce AI fully automates our insights from Zendesk, Slack and Salesforce with no manual effort required, and we can finally close the loop on deals, churn and support issues.”
“Sauce AI is helping our product teams turn sales and support conversations with our users into actionable feedback. It's saving us several hours each week by automatically analysing, sorting and categorising feedback, ensuring nothing falls through the gaps and providing invaluable insights into what our customers truly need.”
“Before Sauce we lacked visibility over our top trending support issues and requests. Not only has Sauce unlocked this for our support and product teams, which is critical for successfully scaling our patient experience, but we can now make impact-focused decisions like - should our product team prioritise solving this customer problem? Or should our support teams continue responding to cases?”
“We’ve been using Sauce AI for over 12 months now - it’s been so easy to use and has brought our product teams closer to our customer's needs. Love the focus on automated and accurate customer insights and trends without the usual admin overhead. Keep up the great work”
Connect your live feedback sources or upload a CSV. Explore your automated insights and invite your team.
Customer insights. Revolutionised by AI.
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