We ❤ Lenny's Pod.
And hope you'll love Sauce too.
Sauce AI analyzes calls, tickets, surveys, and churn reasons to surface your most
critical product gaps in real-time - so your teams can fix what's blocking growth, faster.
Magnify signal. Squash noise.
Build the right product, faster
We remove the headache. You focus on 10x product impact.
Cut the cost of insight. Act on what matters, faster.
Unlock instant product clarity and impact
Connect live feedback sources and CSV. Uncover your top and emerging product opportunities and blindspots, for every team.
Actionable product signals.
Never miss what matters.
Spot blindspots and opps, fast
Real-time trend detection across every feedback source.
Instantly know what matters
Automatically identify feature requests vs. issues in feedback.
Investigate spikes before churn
Drill into spikes to uncover and act on root causes.
AI agents do the heavy lifting.
You drive the product impact.
Ask product questions. Get instant answers.
Investigate problems 100x faster with trends and feedback.
Automate the grunt work
Sauce's agentic workflows handle analysis and clustering so your PMs stay focused on priorities, not manual process.
Turn insights into action
Turn answers into reports, track views, and prioritize features.
AI product signals for teams who
grow business impact
Drive more revenue
Track customer requests that are linked to deals and proactively close the loop with customers on release.Speed up your sales cycle
Understand if customer requests and issues are being solved so you can progress deals faster.Close more deals
Uncover testimonials and best practices from similar customers to close more deals, faster.
Increase expansion
Track customer requests as they’re progressed and proactively close the loop with customers on release.Reduce churn
Understand which customers are churn risks, their requests and issues, and take preventative action.Improve QBRs
Show customers you’ve heard them by playing back their requests and issues and proactively updating on what your teams are doing about them.
Improved positioning & messaging
Analyse how customers talk about the value of your product and level-up market-leading positioning & messaging.Improved Product & GTM enablement
Understand top sales objections, deals lost, customer questions, churn risks and support issues to level-up enablement for GTM teams.Customer testimonials
Instantly uncover testimonials and positive feedback for customer success stories.
Reduced support costs
Understand top trending support issues that are frustrating customers and a cost to support. Make easier cases to product teams to prioritise solving them.Investigate top issues
Drill-down to investigate top trending issues and segment to answer critical questions in seconds.Improved customer experience
Understand top customer experience issues and close the loop with each design iteration.
Faster discovery
Understand top customer problems and drill-in to investigate. Reduce time to insights from weeks to milliseconds.Validate solutions
Validate your solutions are in-line with customer needs to ensure they’re successful, faster.Better customer experience
Understand top customer experience issues and close the loop with each design iteration.
Grow Adoption
Validate upcoming initiatives, investigate problems and measure success of releases so you can prioritise what matters.Reduce Churn
Instantly understand why customers are churning and which customers are potential churn risks.Increase Revenue
Understand customer requests and issues that are revenue-driving and why you’re losing deals.
Prioritize product trends
by business impact.
Unlock revenue impact
Prioritize trending requests & issues tied to churn, sales conversion, and high-value accounts.
Segment by customers
Filter insights by region, persona, lifecycle, industry & more.
Stay ahead of churn signals.
Track feedback by company and user to address requests and issues that block deals, adoption, and renewals.
Drill into trends.
Track what matters.
Investigate blockers in seconds
Search for problems and features and get instant answers.
Analytics for segments
View glanceable stats that breakdown every search by size, feedback source and custom attributes.
Save and share views
Reduce repeat queries by saving views for common search that can be shared across teams.
Close your comms loop.
Act faster with less misalignment.
Slack digests for instant visibility
Enable digests to automate visibility of customer insights across your teams.
Enterprise security
You can rest assured that your data is safe with us. Trust Centre
SOC2 compliant
Sauce is committed to meeting SOC2 standards for strong security and reliability.
SSO/SAML
Use Okta or Google SSO to sign up and login securely with your teams existing credentials.
GDPR ready
Sauce is committed towards full compliance with GDPR, enhancing data privacy and security for EU citizens.
Experienced team
Our team has 20+ years experience at world-leading companies Atlassian, Amazon, SafetyCulture, TripAdvisor.
One sauce for all your sources
Connect live feedback
SlackFeedback channels | Form
GongSales calls
IntercomSupport conversations
ZendeskSupport conversations
SalesforceCustomers | Attributes
HubspotCustomers | Attributes
ZapierFeedback from any source
JiraDelivery
LinearDelivery
Upload CSVs
Import any customer-feedback survey from your chosen tools and map your fields to Sauce’s data.
Slack channels and forms
Sync an entire channel or manually push any massage from any channel with options to define customer or product area.
Loved by product
“We transitioned our product management, design, success and support teams from ProductBoard to Sauce. Previously our teams were forced to manually review tag feedback which they never had time for, and our customer teams complained that their "feedback went to die." Now, Sauce AI fully automates our insights from Zendesk, Slack and Salesforce with no manual effort required, and we can finally close the loop on deals, churn and support issues.”
“Sauce AI is helping our product teams turn sales and support conversations with our users into actionable feedback. It's saving us several hours each week by automatically analysing, sorting and categorising feedback, ensuring nothing falls through the gaps and providing invaluable insights into what our customers truly need.”
“Before Sauce we lacked visibility over our top trending support issues and requests. Not only has Sauce unlocked this for our support and product teams, which is critical for successfully scaling our patient experience, but we can now make impact-focused decisions like - should our product team prioritise solving this customer problem? Or should our support teams continue responding to cases?”
“We’ve been using Sauce AI for over 12 months now - it’s been so easy to use and has brought our product teams closer to our customer's needs. Love the focus on automated and accurate customer insights and trends without the usual admin overhead. Keep up the great work”
Unlock instant product clarity and impact
Connect live feedback sources and CSV. Uncover your top and emerging product opportunities and blindspots, for every team.
Magnify Signal.
Sauce AI
Customer insights. Revolutionised by AI.
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